Want to work at the friendliest burger joint in town?

About the Role

As a Restaurant General Manager (RGM), you’ll be responsible for setting the highest standard in all areas of the restaurant, including the customer experience, the workplace culture and financial results. You will:

• Train, develop and drive the team to deliver a positive and memorable customer experience
• Ensure food is prepared, presented and served to the highest standard.
• Take pride in and be passionate about building a positive culture within the restaurant

We Offer:

• An attractive salary package
• Fabulous employee benefits and discounts
• Career advancement in our rapidly expanding Carl’s Jr business

Position Duties

This diverse role involves a variety of responsibilities including, but not limited to:

• Efficiently leading the restaurant team in day to day operations
• Being a role model for standards and behaviours consistent with the Carl’s Jr. values and culture
• Ensuring high-quality food is served, and exceptional customer service is always maintained
• Listening to customers feedback and working to ensure positive customer experiences
• Identifying talent, interviewing, hiring, inducting and onboarding new team members
• Training, developing and cross-training all team members, shift leaders and assistant managers
• Completing staff performance reviews and driving a culture of continuous improvement
• Managing rostering, shift changes and team meetings
• Resolving any employee issues including grievances, disciplinary action, etc.
• Ordering stock from various suppliers
• Office administration duties such as paperwork, banking, cash handling, payroll and policy reviews
• Compiling, preparing and maintaining profit and loss statements, budgets and cost controls concerning the cost of goods and labour
• Managing daily and weekly cleaning of production areas, dining room and general restaurant
• Executing marketing promotions
• Ensuring safety and security standards are recognised and upheld, and that each employee is appropriately trained in Workplace Health and Safety

Key Selection Criteria

Suitable candidates with the following skills, experience and qualities are encouraged to apply:

• Previous management experience within a Quick Service Restaurant or similar (not essential, however)
• Positive, fun loving, hardworking professional leader to build on the excellent workplace culture and provide exceptional customer service
• An engaged and energetic team player who celebrates shared success and is willing to go the extra mile to help the team
• Speaks clearly and listens attentively to customers and colleagues
• Maintains a professional, well-groomed appearance at all times
• Competent multi-tasker who can adapt to changing customer levels as required
• Can adapt and succeed in a fast-paced environment
• Knowledge and experience of cash handling policies and procedures
• Ability to accurately execute office administration tasks and duties
• Food Safety Certified

Our management positions offer significant development opportunities as we continue to grow. For further information regarding Carl’s Jr., please refer to our website.

The ideal candidate will be available seven days a week and will be required to do shift work based on a rotating roster. Flexibility to suit individual circumstances will be considered. The right person will have opportunities to continue to climb the Carl’s Jr. development ladder.

To apply, please make sure you select ‘Restaurant General Manager’ for ‘Preferred Position’ in the application form, below.

About the Role

As a Assistant General Manager (AGM), you’ll be responsible for setting the highest standard in all areas of the restaurant, including the customer experience, the workplace culture and financial results. That includes:

• Train, develop and drive the team to deliver a positive and memorable customer experience
• Ensure food is prepared, presented and served to the highest standard.
• Take pride in and be passionate about building a positive culture within the restaurant

Position Duties

This diverse role involves a variety of responsibilities including, but not limited to:

• Efficiently leading the restaurant team in day to day operations
• Being a role model for standards and behaviours consistent with the Carl’s Jr. values and culture
• Ensuring high-quality food is served, and exceptional customer service is always maintained
• Listening to customers feedback and working to ensure positive customer experiences
• Identifying talent, interviewing, hiring, inducting and onboarding new team members
• Training, developing and cross-training all team members
• Completing staff performance reviews and driving a culture of continuous improvement
• Resolving any employee issues including grievances, disciplinary action, etc.
• Ordering stock from various suppliers
• Office administration duties such as paperwork, banking, cash handling, payroll and policy reviews
• Compiling, preparing and maintaining profit and loss statements, budgets and cost controls concerning the cost of goods and labour
• Managing daily and weekly cleaning of production areas, dining room and general restaurant
• Executing marketing promotions
• Ensuring safety and security standards are recognised and upheld, and that each employee is appropriately trained in Workplace Health and Safety

Benefits and Perks

• An attractive salary package
• Fabulous employee benefits and discounts
• Career advancement in our rapidly expanding Carl’s Jr business
• Full Training

Skills and Experience

Suitable candidates with the following skills, experience and qualities are encouraged to apply:

• Previous management experience within a Quick Service Restaurant or similar (not essential, however)
• Positive, fun loving, hardworking professional leader to build on the excellent workplace culture and provide exceptional customer service
• An engaged and energetic team player who celebrates shared success and is willing to go the extra mile to help the team
• Speaks clearly and listens attentively to customers and colleagues
• Maintains a professional, well-groomed appearance at all times
• Competent multi-tasker who can adapt to changing customer levels as required
• Can adapt and succeed in a fast-paced environment
• Knowledge and experience of cash handling policies and procedures
• Ability to accurately execute office administration tasks and duties

To apply, please make sure you select ‘Restaurant Assistant Manager’ for ‘Preferred Position’ in the application form, below.

About the Role

We are seeking Team Leaders that are enthusiastic, self-motivated and customer focused with a smile as warm as the CALIFORNIA SUNSHINE. In exchange we will provide real opportunities for professional development and growth, great flexible hours and conditions.

Skills and Experience

• Previous experience within a Quick Service Restaurant or similar would be highly regarded, however not a requirement
• Positive, fun loving, hardworking – providing SUPER STAR service to guests
• An engaged and energetic team player
• Speaks clearly and listens attentively to customers and colleagues
• Maintains a professional, well-groomed and neat appearance at all times
• Can multi-task and adapt to changing customer levels as required
• Can adapt and succeed in a fast-paced environment

Responsibilities

• Assist the Restaurant Manager and ensure QSC and food flow is maintained
• Respond to guest complaints by following the proper steps in a positive professional manner,  and in a way that encourages repeat business
• Assist with crew member training via the Crew Person Training Program
• Work with trainees during the training process and correct errors or problems as they arise
• Ensure all crew persons are fulfilling their responsibilities and meeting expectations in all areas of their job description
• Consistently enforce and maintain all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards

To apply, please make sure you select ‘Team Leader’ for ‘Preferred Position’ in the application form, below.

About the Role

We are seeking crew members that are enthusiastic, self-motivated and customer focused with a smile as warm as the CALIFORNIA SUNSHINE. In exchange we will provide real opportunities for professional development and growth, great flexible hours and conditions.

Skills & Experience

• Previous experience within a Quick Service Restaurant or similar would be highly regarded, however not a requirement
• Positive, fun loving, hardworking – Providing SUPER STAR service to Guests
• An engaged and energetic team player
• Ability to speak clearly and listen attentively to both customers and colleagues
• Ability to maintain a professional, well-groomed and neat appearance at all times
• Ability to multi-task and adapt to changing customer levels as required
• Ability to adapt and succeed in a fast-paced environment.
• The ideal candidate will be available during school and non-school hours

To apply, please make sure you select ‘Team Member’ for ‘Preferred Position’ in the application form, below.